Legal

Privacy Policy

Last updated: May 2025

1. Introduction

Social Mavericks ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

Information you provide directly:

  • Name, email address, and contact details submitted via our contact form or discovery call booking
  • Project details and business information shared during consultations
  • Payment information processed through our payment providers (we do not store card details)

Information collected automatically:

  • Basic analytics data such as pages visited and time on site
  • Device and browser type for performance optimisation
  • IP address for security and fraud prevention

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and deliver agreed services
  • Schedule and manage discovery calls and project communications
  • Send project updates, invoices, and relevant service information
  • Improve our website and service quality
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use the following third-party services that may process your data:

  • Calendly — for booking discovery calls. Subject to Calendly's Privacy Policy
  • Stripe / payment processor — for invoice payments. Subject to their respective privacy policies
  • Analytics provider — for anonymised website usage data

Each third-party service is governed by their own privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to deliver services and meet legal obligations. Project-related communications are typically retained for 3 years. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at the email below.

7. Cookies

Our website uses minimal cookies for basic functionality and anonymised analytics. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting core site functionality.

8. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated to active clients. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests:

Social Mavericks Dhaka, Bangladesh

socialmavericksdigital@gmail.com